Find here the most frequently asked questions and answers about our beers and the brewery.
The shop is open every day between 11 am and 5 pm.
You can pay using the following methods: Cash, Visa, Mastercard, Maestro, Ideal and Amex.
Only the terrace and the gift shop are at street level. To reach the restaurant, you must take 8 steps. The tour is not accessible, there are 220 steps and due to the old building, it is not possible to make the necessary adjustments.
We don’t have our own parking, but there are several parking facilities in the neighbourhood:
Site Oud Sint-Jan in Zonnekemeers (200m from the brewery)
Interparking Katelijne in the Katelijnestraat (next to the Novotel)
Interparking Station (10 minutes' walk)
There is Wi-Fi access. You can connect to the network HalveMaanfreeWifi; no password is required.
Only for private guided tours can a German speaking guide be requested in advance.
It’s not possible to take dogs on a guided tour, but they are welcome inside our brasserie.
Private guided tours are possible by request via the email address email@example.com.
You can buy the various beers in the giftshop, as well as souvenirs.
No, unfortunately your tickets can no longer be modified, cancelled or refunded.
The following rates apply for children:
- 0-5 years: free (no drink included)
- 6-15 years: €8.50 per child (soft drink included)
The tour begins in the current brewing hall where the various beers are brewed. It continues through the museum and the many floors with brewing installations that have been used by the brewing family over the past centuries. Once at the top you have a unique panoramic view over Bruges. When you come down again, you'll be rewarded with an unfiltered Brugse Zot Blond, Dubbel or Straffe Hendrik Tripel in the brasserie!
Your tickets can be modified free of charge up to 48 hours in advance.
You can cancel your tickets up to 48 hours in advance. Please note that there is an admin fee of € 10 per refund.
The XL tour is the same as the standard tour, but it includes a tasting session of three different speciality beers. You'll get all the tips and tricks about pouring and drinking beer in the authentic cellar of the brewery. This tour takes about 90 minutes and costs 24 euros.
It’s recommended to order the tickets online, using our reservation system. It’s also possible to order in our giftshop or by phone at +32 50 44 42 25.
Straffe Hendrik Heritage can be stored for at least 10 years. The flavours evolve over the years.
You can find all the information about our event service on our tap rental page.